WEBSITE CONTENT – CONDITIONS OF CONTRACT
The Company reserves the right to change the content of the Website www.a-le-pu.gr (the Website) and to unilaterally modify the terms and conditions of transactions made through the Website at any time by informing the users through the Website. For this reason, Users are advised to read the Terms of Use at regular intervals in order to be informed of any changes to their content. Such changes, modifications, additions or deletions in the Terms of Use will take effect immediately, ie from their posting. Any use of the Website following such modification or modification shall be deemed to constitute an acceptance by the User of any changes, modifications, additions or deletions.

CLIENT’S LIABILITY
The User of the Website, if he wishes to purchase a product, is obliged to create a personal account on the Website. The User remains solely responsible for all transactions performed under his account as well as for the careful use of his account and his formal exit from the account at the end of each fiscal year. The User undertakes to cover any damage to the Company or its subsidiaries or affiliates by the unauthorized use of this Website and the User Account by unauthorized persons.
The User declares that all information provided by him while using the Website is true, accurate, and valid. The User declares that he will not use the Website to send, publish, or transmit any illegal content. The User declares responsibly and warrants that he is at least 18 years old and is legally capable of entering into this Agreement as well as using this Website subject to the terms and conditions contained in these terms.

 

The User agrees and agrees to be financially responsible for any use of this website (as well as for the use of the User account by others, including – without limitation – minors residing with the User).

LIMITATION OF LIABILITY
The Company cannot guarantee that the pages, services, options and contents of the Website will be provided without interruption, without errors and that errors will be corrected. It also does not guarantee that the Website or any other affiliate site or servers through which they are made available to the User are provided without any “viruses” or other harmful components. The Company is not liable, to the extent permitted by law, for direct or indirect, positive or consequential damages, which may result from the inability to use the Website and any errors, interruptions, defects or delays in the operation of the Website. or transmitting information through the Internet. The Company cannot guarantee the availability of the products but will make every effort to inform the User in a timely manner of their unavailability. Also, the Company is not responsible for any technical or typographical errors in the prices or features of the products.

To the extent permitted by law, neither the Company nor any of its employees, agents, affiliates, or others involved in the creation, promotion or otherwise provision of the Website and its Content are responsible. (i) any criminal, special, indirect or consequential loss or loss, any loss of production, loss of revenue, loss of revenue, loss of contract, loss or damage to customer or reputation, loss of entitlement to compensation, (ii) any Uncertainty about the information provided by the User (iii) any (direct, indirect, consequential or criminal) damages, losses or charges incurred by the User following or in connection with the use, inability to use or delay use of the Website, or (iv) for any (personal) injury, death, personal property damage, or other (direct, indirect, special, consequential or criminal) damages, losses or charges suffered by the User, either due to (legal) acts, errors, violations, (grave) a Delinquency, Deliberate Fraud, Omissions, Failure to Perform, False Statements, Delinquency

COPYRIGHT – MARK
The Company is the sole and sole proprietor of all copyrights to the content and structure of the Website except as expressly stated (third party copyright, affiliates, and entities). All content of the Website, including images, graphics, photographs, drawings, texts, services and products provided, and generally all archives of the Website, are copyright and registered trademarks and are protected under the relevant provisions of Greek law, European law. and international conventions and treaties. Reproduction, copying, downloading, unauthorized use, sale, resale or any exploitation of all or part of the content of the Website is prohibited.

PRIVACY
Customers’ personal data are used, in accordance with the terms of Law 2372/97, exclusively by the Company and solely for the execution and receipt of their orders, the issuance of the relevant legal documents (tax), the dispatch to the designated by the User as the recipient and the extraction of statistics (which will not contain any personal data that may lead to the identification of individuals). The User, with the acceptance of these terms, gives his consent to the storage and processing of his personal data by the Company solely for the above purposes. These data are not transmitted to third parties but are only used by product carriers. If you are a registered user and you accept the use of your email for the purpose of sending you promotional material, newsletter and offers, and the User has the right to access any information provided by us (access No. 12 Law 2472/97 ) and to raise any objections at any time to the processing of the data concerning him (right of objection no. 13 Law 2472/97). If you wish to exercise your right to object to the processing of the data, you may contact us at info@a-le-pu.gr Customers’ confidential information may be disclosed to the competent judicial, police, or administrative authorities upon request, in accordance with applicable law.

SAFETY

SSL (Secure Sockets Layer) software is used to protect data that is transmitted through the Website, which is used to secure online trading. SSL is a communication protocol that encrypts communication between your terminal and the online store server www.a-le-pu.gr. This will encrypt all your personal information, including your credit card number, name, and address so that they cannot be read or changed when they are transferred over the Internet.

COOKIES

Like most websites on the Web, cookies are used on the Website to identify the user and improve the user capabilities and navigation experience. We use cookies only for the User’s name and the products he/she has selected for ordering so that information will not be lost if disconnected. Cookies are text files stored on each Client’s hard drive and do not receive any document or file from their computer. They are used to facilitate the Client’s access to specific Web site services, for statistical purposes, to determine the areas in which the Branch services are useful or popular or for marketing purposes. The Customer may configure its browser in such a way as to either alert him or her to the use of cookies on certain Services of the Site or to prevent the use of cookies in any way. If the user of the particular Services of the Website does not wish to use cookies for his identification, he may not have further access to those services.

The User may, if he or she prefers, block some or all of the cookies, as well as delete cookies that have already been placed on his or her computer but may thus lose some functionality of the site. To do this, you need to change your browser’s confidentiality parameters. They have also been developed by third parties, programming tools that allow data collection and use to be deactivated.

Cookie details

Most of the sites use cookies for more convenient and enjoyable navigation. Cookies allow the site to “remember” you, either for the duration of your visit (with “session cookies”) or during each visit (with “permanent cookies”).

Question PROTECTION OF MINORS
AnswerVisitors/users of the Website who are minors have access to its services only with the consent of their parents or guardians and are not required to submit their personal information. In. If, however, false information is filed when filling in the Membership Application Form, the Company bears no responsibility.
Question TERMS OF TRADE
AnswerUsers are obliged to report to the webmaster any problems and/or complaints and/or suggestions and/or remarks that may arise from the use of the Web site services.
The order forms specify any specific terms and conditions that govern the purchase of any particular product in addition to the terms and conditions of this Agreement.
The Website / Online Store reserves the right to reserve and/or refuse to execute orders if it informs the User concerned of the reasons for such reservation and/or refusal.
Question NECESSARY STEPS TO MAKE ORDER
Answer1. Select specific product codes from the product list or product search and place them in the Shopping Cart.
2. From the Shopping Cart you select the products you would like to order.
3. Fill in the order details, such as payment method, shipping method, company/customer details, pricing information, shipping address, and order comments.

4. Inspect the overall picture of the order, agree to the terms of use, and give the final order.
5. Payment by User.
6. Sending a confirmation email to User from Company with essential order details.

Question ELECTRONIC ORDERING OF ORDERS
AnswerYour orders are archived electronically and you can access the contents of your order if you wish.
Question PRODUCT DESCRIPTION
AnswerThe Company makes every effort to present as accurately as possible the products and their essential features.
Question PAYMENT OPTIONS
AnswerThe Company enables you to pay your order in any of the following ways:

A. By electronic payment.

All card payments are processed through Alpha Bank’s “Alpha e-Commerce” online payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its designated recipient, who can decode it using the appropriate key.

B. Via Paypal

The price of each product is shown next to each product. The Company reserves the right to adjust prices without notice.

C. Cash on delivery

Pay with cash upon delivery with an extra fee of 2 euros.

Question ORDER DELIVERY
AnswerThe Company delivers orders to Greece, countries within the EU and UK.

Delivery of your order to Greece takes place no later than 7 working days from the date of submission of your order form when the product is available, from the courier company at the address you specify in the order form. When the product is made to order the delivery time varies. For the convenience of all, please inform the specific details of the place of receipt (company name, floor, office number, etc.) where appropriate. For security reasons, you can only receive the products you have purchased by displaying your police ID to the employee of the above courier company.
The Company is not liable in cases of delay and/or failure to deliver due to third party intermediaries and/or due to force majeure or luck. However, if due to force majeure (eg bad weather, strikes, etc.) or unreliable impediment the products cannot be delivered immediately, we will endeavor to inform you if you still wish, under the new conditions, the completion of your order.

Shipping costs and delivery time within Greece are as follows:

Within Attica – 3 euros – indicative delivery time 3 business days

Outland Attica destinations – 5 euros – indicative delivery time 5 business days

Shipping costs for countries within the European Union are 23 euros and we work with UPS. – indicative delivery time 7 business days

The above prices include VAT.

Question Returns
Answer

If you want you can return the products you bought within fourteen (14) working days from the date you receive them. Please note, however, that returns are only accepted if:

• Contact as at info@a-le-pu.com

• The product has not shown extend use.

• No intervention has been made on the product.

• All product accessories such as the box, bag, and proof of purchase are returned, as all of the above are part of the product.

• Shipping costs in case of change or return of a product are borne by the customer.

In case of return of the products, you can either replace any product of the order with another product, or credit the balance in your account for the next purchase, or your money will be refunded within fourteen (14) days. In order for the request for a refund to be accepted, you must have the proof of purchase, as well as in the bank account that you will indicate to us, the name of the beneficiary must have the same name in which the order was placed.

Note: Products purchased during the discount period is non-refundable. However, you can replace them with any other product that is immediately available. Shipping costs for the change are borne by the customer. For anything you need you can contact us at info@a-le-pu.com

Question Jewellery care
Answer

a.le.pú jewelry are made by talented goldsmiths, each one individually, in order to reach the top quality standards. In order for them to remain unchanged over time, you must love them and take good care of them. So follow these care tips:

  • Avoid contacting the jewelry with soaps, perfumes, creams, varnishes, and detergents. Remove them before hand washing and swimming.
  • Avoid their daily contact with water because their metal, colour, and shine can be affected.

• Store the jewelry in its pouch or box. Do not store all the jewelry together in one case as there is a possibility that they will be scratched or confused with each other.

Question OTHER TERMS
AnswerApplicable law Greek law is agreed. The Athens courts are responsible for any dispute arising out of the use of the Website.
The language of the contract are in English or in Greek.
Any invalidity of a term does not affect the validity of the balances, which remain unchanged. Visiting and using the Website requires the full acceptance of the above terms.