Shipping
The Company delivers orders to Greece, countries within the EU and UK.
Delivery of your order to Greece takes place no later than 7 working days from the date of submission of your order form when the product is available, from the courier company at the address you specify in the order form. When the product is made to order the delivery time varies. For the convenience of all, please inform the specific details of the place of receipt (company name, floor, office number, etc.) where appropriate. For security reasons, you can only receive the products you have purchased by displaying your police ID to the employee of the above courier company.
The Company is not liable in cases of delay and/or failure to deliver due to third party intermediaries and/or due to force majeure or luck. However, if due to force majeure (eg bad weather, strikes, etc.) or unreliable impediment the products cannot be delivered immediately, we will endeavor to inform you if you still wish, under the new conditions, the completion of your order.
Shipping costs and delivery time within Greece are as follows:
Within Attica – 3 euros – indicative delivery time 3 business days
Outland Attica destinations – 5 euros – indicative delivery time 5 business days
Shipping costs for countries within the European Union are 23 euros and we work with UPS. – indicative delivery time 7 business days
The above prices include VAT.
Returns
If you want you can return the products you bought within fourteen (14) working days from the date you receive them. Please note, however, that returns are only accepted if:
• Contact as at info@a-le-pu.com
• The product has not shown extend use.
• No intervention has been made on the product.
• All product accessories such as the box, bag, and proof of purchase are returned, as all of the above are part of the product.
• Shipping costs in case of change or return of a product are borne by the customer.
In case of return of the products, you can either replace any product of the order with another product, or credit the balance in your account for the next purchase, or your money will be refunded within fourteen (14) days. In order for the request for a refund to be accepted, you must have the proof of purchase, as well as in the bank account that you will indicate to us, the name of the beneficiary must have the same name in which the order was placed.
Note: Products purchased during the discount period is non-refundable. However, you can replace them with any other product that is immediately available. Shipping costs for the change are borne by the customer. For anything you need you can contact us at info@a-le-pu.com